Employment Opportunities Front-of-House Coordinator 

Job Description – Front-of-House Coordinator 

Please note: Applications must include a cover letter explaining why you are a strong fit for this role and why you would like to join Little Jasmine Therapies & Spa. Applications without a cover letter will not be considered.

Front-of-House Coordinator 

Little Jasmine Therapies & Spa – Brighton & Hove

Join Brighton’s No. 1 Day Spa on TripAdvisor (five years running), a Good Spa Guide nominee, and a multi-award-winning destination:

  • Luxury Travel Guide – Best Day Spa South East (2014 & 2017)

  • Sussex Business Awards – Best Customer Service (2024)

We operate from two elegant locations:

  • Brighton city centre – six treatment rooms beside the Theatre Royal

  • Hove centre – five treatment rooms

The Role

We’re looking for a warm, professional Front-of-House Receptionist to welcome guests, manage bookings, and help create the calm, polished atmosphere our spa is known for. The position offers a clear path to a supervisory role for the right candidate.

Why Join Us

  • Be part of a multi-award-winning spa brand recognised for outstanding customer service

  • Staff discounts on treatments and products

  • Opportunities for professional development and external training with premium skincare houses

  • A supportive, collaborative team culture focused on exceptional client experiences

What We’re Looking For

  • Exceptional customer service skills and a track record of creating memorable guest experiences

  • Strong communication skills and excellent English (spoken & written)

  • Polished, professional presentation and a positive, self-motivated attitude

  • Comfortable with booking software and maintaining a pristine front-of-house environment

  • Previous experience in a spa, salon, or similar high-end hospitality setting is preferred

To apply: Please send your CV and a brief cover letter to info@little-jasmine.com.