Job Description - Receptionist Position

No application will be considered without a cover letter explaining why you think you are a good match for the position and why do you want to work with us.

We are a Good SPA Guide Nominee and Luxury Travel Guide Winners for Best Day SPA in the South East in 2014 and 2017. Number one Day Spa in Brighton on Trip Advisor for the last 5 years. We operate from 2 locations, Brighton center with 6 treatment rooms next to the Theater Royal and from Hove center with 5 treatment rooms.

Role Outline

This is a full time role ( 42.5 hours per week, includes some weekend days ) receptionist role reporting to the general manager. The role leads to a supervisor position after 1 -1.5 years.

Benefits

We offer a generous benefits package including staff discounts (products and treatments), the opportunity to undertake developmental training in up to 2 high end skincare houses. Further professional development ( front end of the house, treatments) is offered to the right candidate.

  • Basic salary for this position is between £18,785  and £19,980 per year (depending on experience qualifications). That is £1,359 to £1,421 monthly after tax.
  • 28 days of paid holidays ( prorated based on hours of work per month)
  • Commission on sales
  • Discounts on treatments and products
  • Regular paid external training opportunities to gain more beauty/management qualifications
  • Opportunity to participate in our pension scheme
  • Although not guaranteed, customer tips are on average £50-£70 per month

Main Requirements:

  • Excellent customer service skills ( sales track record )
  • Perform treatments when required
  • Immaculate personal presentation, polite and well mannered.
  • Computer literate
  • High level of English ( spoken and written)
  • Self-motivated
  • Good team player
  • At least 2 years of experience in similar environment and position.
  • Training on at least one skincare brand
  • Experience with at least one major SPA Booking software
  • Responsible in maintaining a high standard of cleanliness and presentation

Desirable Qualities (although not necessary as training can be provided):

- Knowledge of Elemis product range

- Crystal Clear Microdermabrasion

 

CVs with a cover letter can be forwarded to the following email : [email protected]